Privacy Policy
Last updated: February 2026
At Kitool.AI ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose information when you use our AI services.
1. Information We Collect
We collect the following types of information to provide our services:
- Account Information: When you sign up, we collect your email address and basic profile information.
- Usage Data: We log technical data such as your IP address, browser type, and how many "credits" or "tokens" you consume to calculate billing.
- AI Interaction Data: To fulfill your requests, the text prompts you input are transmitted to third-party AI model providers (such as OpenAI, Google, Anthropic).
2. Payment Information (Crucial for Security)
We do not store your credit card information on our servers.
All payments are processed securely by Stripe, a third-party payment processor. When you make a purchase, your payment details are provided directly to Stripe. Stripe's use of your personal information is governed by their Privacy Policy.
3. How We Use Your Information
- To provide and maintain our Service (e.g., routing your queries to the correct AI model).
- To process your subscription and credit top-ups.
- To notify you about changes to our service or billing matters.
- To monitor the usage of our service to prevent abuse and fraud.
4. Data Sharing and Disclosure
We do not sell your personal data. We only share information in the following limited circumstances:
- Service Providers: We share data with third-party vendors who help us operate our business (e.g., Stripe for payments, Cloudflare for security, AI Model APIs for generating responses).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide you with our services. We may retain certain transactional data for tax and legal compliance purposes.
6. Your Data Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at support@kitool.ai.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@kitool.ai
- Address: 8 The Green #4692, Dover, DE, 19901, United States